COVID-19

To our valued patients:

We are proud to say that we are open and ready to help you at Marks Dentistry during these trying times, bringing bright smiles back to you and your family.

While safety and infection control have always been a top priority to us, we have stepped it up a notch, following all the necessary safety measures in accordance with the COVID-19 guidelines set by the RCDSO, Ontario Public Health and the CDC. This means that while we have reopened for business, there are a few minor changes and updated protocols to ensure your safety.

Some of our COVID-19 protocols include:

Asking all patients and guests in the clinic to wear a mask when entering, and to keep it on until comfortably seated in the dentist’s chair.

  • Upon entry, taking temperatures and having all patients complete a screening form (similar to the screening questions we will be asking when confirming appointments);
  • Hand sanitizer stations throughout the office – we kindly ask that you make use of it as you enter the office.
  • While we do have parking in the back, we kindly ask all patients to enter through the main entrance.
  • Unfortunately at this time we will be suspending our email confirmation system, so don’t be surprised when we call to remind you about appointments rather than our usual emails – this allows us to ask the necessary screening questions and have patients come in safely.
  • We do enforce social distancing measures, so seating in the reception is more spaced out.
  • We have outfitted all of our operatories and staff with the appropriate gear and tools, meaning PPE and face shields for our team, vacuum sealed entries to operatories, and air filters and purification systems throughout the office.
  • Our office is cleaned regularly, with all commonly touched spots disinfected frequently throughout the day.
  • In compliance with the COVID-19 rules of social distancing, we ask that you call the office rather than popping in when booking appointments.

Please note, here at Marks Dentistry we are taking every precaution to stay open and keep you safe, following all measures and guidelines put forth by the RCDSO and Ontario Public Health. As things continue to change, any new safety measures, regulations, or protocols will be noted here and on our social media accounts to provide you with up-to-date information and changes.

We do ask that if you are feeling unwell, to please give us a call as soon as possible so we can reschedule your appointment accordingly.

If you have any further questions or concerns, don’t hesitate to give us a call. We are happy to assuage any fears you have and help you return to the dentist safely.

Just because your teeth are hidden behind a mask, we still want to help you smile with those pearly whites.

Sincerely,

The Marks Dentistry Team

NEW COVID-19 OFFICE HOURS

Please note, due to COVID-19 we have had to make some temporary adjustments to our office hours.
Day    Office Hours
MONDAY     9am – 5pm
TUESDAY     9am – 6pm
WEDNESDAY     8am – 6pm
THURSDAY     9am – 6pm
FRIDAY     9am – 5pm
SATURDAY *     alternating Saturdays, 9am-4pm (same alternating Saturdays as noted before)
SUNDAY     Closed

*Two Saturdays a month

Should you be having a dental emergency, please call us and we will do our best to get you into the office as quickly as possible.